1. Introduction
1.1 Goldberg Electricals is dedicated to protecting the privacy of our website visitors and mobile application users. This policy outlines how Goldberg Electricals will manage your personal information.

1.2 By engaging with the Goldberg Electricals website or portal, you agree to the collection, use, and sharing of your personal information as described in this policy. This includes our use of cookies and location-based information gathering in line with this document.

2. Collecting Personal Information
Goldberg Electricals may collect personal information through several methods, including:

• Details about your device and website visits (IP address, location, browser type, etc.);
• Information provided during registration or profile completion on our platforms;
• Transaction and usage data related to our services and products;
• Content you publish or communications you send through our platforms;
• Other personal details you choose to share with Goldberg Electricals.

Before sharing someone else’s personal information with us, you must have their consent to the processing of their data according to this policy.

3. Using Personal Information
Personal information collected will be used to:

• Manage and personalize our services;
• Process transactions and communications;
• Send notifications, newsletters, and marketing materials as consented;
• Provide statistical information to third parties in an anonymized form;
• Handle inquiries and complaints;
• Maintain security and prevent fraud;
• Ensure compliance with our terms and conditions.

Goldberg Electricals commits not to share your information for third-party direct marketing without your explicit consent.

4. Disclosing Personal Information
Your personal information may be shared with our employees, affiliates, or subcontractors as necessary. This includes sharing within our group of companies for the purposes outlined in this policy.

5. International Data Transfers
Your data may be transferred and stored globally as required for the purposes stated in this policy. You agree to such transfers by using our services.

6. Retaining Personal Information
We will not keep personal information longer than necessary, subject to legal requirements and the protection of our legal rights.

7. Working Model (New Section)
7.1 The Working Model describes the process for service inquiries and bookings:

• – Initial contact via phone or website form, including the submission of personal details.
• – Follow-up call from our representative, to assess service eligibility and prepare a quote.
• – Informing the customer of the minimum charge and sending a preliminary quote.
• – Request for a booking charge payment from the customer.
• – Sharing customer details with an electrician once the booking charge is paid.
• – Final quote provided by the electrician on-site, with the final invoice issued after service completion.

7.2 Customer and electrician engagement involves the collection, use, and sharing of personal information as necessary for service provision, including financial transactions and communication.

8. Amendments
This policy may be updated periodically to reflect changes in our practices or regulatory requirements.